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DENTAL CONN: “Improve Your Patient's Experience: A Look at Dentistry Outside of the Mouth"

Valley District Dental Society - DENTAL CONNECTIONS

“Improve Your Patient’s Experience:

A Look at Dentistry Outside of the Mouth”


THE DATE:         Wednesday, April 25, 2018                             

THE TIME:         Registration - 5:15 – 5:45 pm

Dinner - 5:45 – 6:45 pm

Lecture - 6:45 – 8:45 pm

THE PLACE:      Chez Josef, Agawam, MA     2 CEU- Lecture 

THE TOPIC:  Various aspects of practice management will be discussed, with a focus on improving the patient experience through more efficient systems.  Recent advances in dental technology will be reviewed, and their role in a modern practice will be explained.  Methods to improve patient acquisition, retention, and case acceptance will also be presented. 


  1. To implement measurable goals by attaining dental benchmarks
  2. To implement today’s technology using systems and protocols to aid efficiency
  3. Develop strategies to enhance practice harmony

THE SPEAKER:  Bob Tremblay  A veteran figure in the dental industry, Mr. Tremblay has nearly forty years of experience and currently works for Henry Schein Dental.  Bob specializes in educating practices on modern technology and a wide range of inhouse treatment options, with a strong emphasis on improving the patient experience as a means to grow the patient base of a practice.  He is certified to facilitate training on OSHA/HIPPA and other regulatory compliances.  Bob has also been featured in the industry trade magazine Proofs, and has received numerous corporate national awards for sales and sales training.

Financial disclosure: Mr. Tremblay has financial connections to Henry Schein Dental

THE FOOD – The Chez Josef Buffet

THE CREDITS  -  2 CEU – Lecture   The Valley District Dental Society designates this activity for 2 continuing education lecture credits.  Recommended audience: Dental Assistants, Hygienists & Dentists.

Valley District Dental Society is an ADA CERP Recognized Provider Approved by the Massachusetts Dental Society.  ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE Provider may be directed to the provider or to ADA CERP at

Valley District Dental Society is designated as an approved PACE Program provider by the Academy of General Dentistry. The formal Continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 8/25/17 to 8/24/2021. AGD Id 212267. Subject code 155.


In an effort to streamline our registration process and control costs, the Valley District Dental Society has implementing a new online registration/payment portal.  Visit and select the correct ticket types for Doctors, Auxiliaries, or Students.  You will be asked for the names of all attendees and can pay using a credit card.  Please print your tickets & bring them with you.  REFUNDS WILL NOT BE AVAILABLE AFTERAPRIL 18, 2018.

Regular registration runs through April 10th at the following rates: 

Doctor - $53                            Auxiliary - $37                       Student - $27 

Late registration runs from April 11th through April 18th at the following rates: 

Doctor - $58                            Auxiliary - $43                       Student - $32 

NO REGISTRATION WILL BE ACCEPTED AFTER APRIL 18th.  There is no registration at the door.  If you would like to pay by check or call in credit card information to Amy at any time prior to April 18th, an additional $5 fee per person will apply. You may call Amy at the Valley District Dental Society at 413-568-8200.


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